Job Summary
We are seeking a Human Resource Operations Officer to join our team. As an integral member of the HCM team, the employee Experience & Operations Officer is responsible for managing HR Operations and ensuring employees have the best experience by designing and implementing strategies that promote operational efficiency.
Responsibilities
Onboarding & Off-boarding: – Facilitate documentation process for new employees. – Manage the employee induction process. – Work tools Availability Process Management – Manage staff separation process for exiting employees. – Provide updates to exiting employees on final entitlements.
Staff Probation & Confirmation: Track and follow-up on staff probation and confirmation.
HR Operations Correspondence: – Attend to requests for embassy letters, reference letters, loan letters etc. – Handle data retrieval as requested by departments. – Attend to previous employer reference requests.
Staff Welfare: – Procurement and disbursement of gift cards/cash gifts to employee in instances of weddings, new births or deaths. – Improve staff welfare through survey feedback analysis. – Carry out HMO Registration of new employees. – Initiate of Change of Hospital as requested by employees. Quarterly reconciliation of HMO invoices and requisition on PARIC. – Employee inquiry management. Employee Identity Management – Process ID Cards for Employees. – Process complimentary cards for employees.
HR Analytics & Reporting: – Develop and analyzing recruitment & people management metrics. – Ensure accurate and timely reporting of HR data/metrics – Manage HR Operations dashboards. – Provide data to employees/departments as requested.
External Correspondence: Maintain accurate and up-to-date employee files across all HR systems such as the HRMS, HR-Hive and overall employee records management.
Qualifications and Requirements
BSC/HND (2.2/Upper Credit minimum) in Human Resources, Social Science, Arts & Humanities and other related field.
HRMS systems and database literacy with the ability to quickly pick up new systems. Effective administration and accurate record keeping skills
3 years proven experience as a HR Generalist, HCM operations and office support; as well as experience in governance and compliance.
Ability to identify and implement improvements in systems and processes. Excellent Microsoft Office Skills,Impeccable data reporting proficiency
Superior communication and interpersonal skills (oral and written). Knowledge of labor laws
Demonstrate sound judgment, maturity, tact, and a sense for ethics and integrity.
Analytical and interpretive skills. Ability to integrate information from a wide variety of sources.
go to method of application »
Use the link(s) below to apply on company website.
Apply via :