High Touch Sales Executive

Role Purpose

To acquire and retain high value subscribers from HNIs and SMEs within allocated sectors and sales territories and ensure achievement of set targets

Key Role Responsibilities

Responsible for sale of ntel mobile telephony products, devices and SME value propositions
Identify and cultivate new prospects of high value HNIs and SMEs and ensure conversion in order to meet set targets for acquisition and revenue
Build a rich pipeline of customers HNIs SMEs and Public organizations and ensure month on month growth of customer acquisition revenue and retention
Maintain accurate and up to date sales records/documentation for assigned sector including prospect database, customer database and ensure regular update of the Pipedrive application
Execute ntel Sales plan in alignment with business objectives
Promote ntel customer value proposition to target markets through effective engagements and ensure product availability within the consumer reach
Develop a contact strategy; create and maintain an account development plan for each of the allocated accounts/sectors
Conduct research on potential customers and potential spend profile using the data mining systems and analyze industries to identify new prospects or opportunities
Ensure resolution of customer complaints within approved SLAs and manage churn
Ensure prompt weekly report of performance, market intelligence and competitor activities
Prepare weekly and monthly sales status reports
Meet or exceed revenue customer acquisition revenue, ARPU and retention targets

Minimum Requirements Education:

First Degree in Business Administration/Marketing or any relevant field
MBA or Masters Degree in a related field

Experience:

Minimum 4 years’ experience including:

2-3 years’ experience in field sales in a telecommunication environment
Proficient in the use of Microsoft office packages.

Professional Certification:

Relevant Professional Certification from a recognized Body is desirable.

Competencies Knowledge:

Knowledge of product and competitive environment
Sales and marketing management
Detailed understanding of Telecommunication business
Customer management

Skills / Physical Competencies:

Communication skills
Presentation skills
Problem Solving skills
Selling skills
Analytical skills
Results driven
Attention to detail
Strong numerical skills
Strong negotiation skills
Account management skills
Networking skills
Interpersonal skills

Behavioral Competencies:

Customer/Client Focus
Integrity
Confidence
Team player
Courteous
Resilience
Extra-mile
Adaptable
Sound judgement and initiative

Quality / Technical Competencies:

Computer & Information Technology Appreciation

Applicants should send their Applications and CV’s to: careers@ntel.com.ng Note: The “job title” and “location” should be the subject of your application. Only candidates that meets the job requirement will be reviewed.

Apply via :

careers@ntel.com.ng