Job Description
Design, develop and convert training materials (including NIBSS Products) to be deployed through the in-house Learning Management Portal
Implement relevant learning interventions for organizations as implants
Identification of new instructor-led courses for the next training calendar year
Design a framework for the implementation of one (1) annual relevant conference/seminar or workshop
Develop relationship with new clients for implants and e-learning courses
Review existing training courses for strategic inputs
Conduct research on new e-payment initiatives to serve as inputs into NIBSS training programs
Classify clients into appropriate segments and ensure regular participation of the organizations at NIBSS training programs
Design and implement alternative recognition & reward systems for motivating the external facilitators/Subject Matter Experts
Stratify the learning interventions into appropriate knowledge areas and client segmentation
Develop & update the compendium of NIBSS training faculty/subject matter experts profiles
Identify and consolidate strategic alliances in bridging relevant knowledge areas within the Nigerian financial market (e.g. collaboration with foreign vendors)
Resolve issues on the Learning Management Portal
Contribute to the development and distribution of the e-Payment bulletin quarterly
Liaise with the Customer Relationship Management team in identifying appropriate learning intervention for customers within their respective areas
Provide adequate support in the development and successful implementation of open programs monthly
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