Duties and Responsibilities:
Responsible for the 24×7 operation and availability of the technical infrastructure
Manages the Division’s IT infrastructure services team; setting goals, prioritizing projects, communicating with stakeholders and oversees budgets
Defines the overall mission of the infrastructure services team
Direct operational support for network operations and technical assistance centre
Develop IT strategies and vision and articulates them to team members and other stakeholders
Enable a highly scalable, fault-tolerant platform for corporate clients adhering to best practices to ensure optimal performance and achievement of customer SLAs
Maintain knowledge of infrastructure/architecture standards and practices
Support the delivery of connectivity products and services to the corporate customers
Responsible for overall management of technical operations for the Division which includes setting strategic direction and objectives
Establish, maintain, and drive continuous delivery of a technology and support roadmap that significantly elevate, drive, and transform the business of customers
Provide infrastructure architecture support for internal technical operations and the Project Management Office.
Requirements
Bachelor’s degree with specialization in Computer Science, Information Technology, Engineering, or a closely related field (2.2/Upper Credit Minimum)
Master’s degree in engineering, MBA or its equivalent preferred
ITIL (Information Technology Infrastructure Library and(PMP) Project Management Professional certification desirable
Network Optimization skill
At least fifteen (15) years of demonstrable experience in the network and infrastructure operations space
10years of experience as a technical operations manager or lead
Application Virtualization such as Oracle, Citrix etc.
Apply via :
docs.google.com