What You’ll Get To Do
Define resource requirements to optimize for quick fund recovery while maintaining reasonable levels of overhead cost
Drive the recruitment of the recovery network in line with needs of the business by working with the recruitment team to properly define the required profiles and filtering through candidates to ensure we get the best hands
Define recovery strategies, train and manage the recovery network to ensure maximum effectiveness
Leverage data to continue to improve recovery processes and strategies with a goal to achieve peak recovery efficiency
Monitor all loans in recovery and ensure effective execution of recovery strategies
Analyze the loan recovery process to identify potential inefficiencies or bottlenecks
Define the performance management process for all recovery officers, managers and other participants in the recovery process
Work with business leaders to report trends and provide suggestions on ways to reduce the loans that fall into recovery or information that could aid the recovery management process used to support the business with a highly efficient recovery process when the need arises
To succeed in this role, we think you should have
10+ years of experience in debt recovery, credit management, or financial services, with a proven record of successful debt recovery.
5+ years of experience in leading the debt recovery function in a Nigerian financial institution
Demonstrable knowledge of the Nigerian legal system and law enforcement system especially regarding recovery of debt
Data analytical skills and a knack for capturing and using data to solve problems
Proven ability to lead and mentor a debt recovery team, driving performance and fostering a results-oriented culture.
Strong communication and negotiation skills to handle high-stakes interactions with debtors, clients, and legal entities
Experience with credit or lending is an added advantage
Ability to execute goals independently with little or no supervisio
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