Head of Hotel Operation Senior Accountant

Specific Responsibilities
Leadership:

Directly manages the hotel staff on a daily basis; supervises directly or indirectly all employees attached to all the hotel chains.
Is responsible for the overall direction, coordination, and evaluation of the hotel/s.
Carries out management responsibilities in accordance with the organization’s policies and applicable laws.
Responsibilities include planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems in accordance to GGNL policy.

Financial:

Responsible for maximizing revenues and flow through to meet or exceed budgeted.
Responsible for preparation of property budget and forecasts within set timeframes.
Manages labor standards and property level expenses to achieve maximum flow through to the bottom line profit.

Sales:

Works with relevant Business Development Officers / Marketing Officers to manage all sales activities of the property and meet revenue objectives.
Activities include setting goals, completing competitive surveys, taking reservations and compiling reports.
Make sales calls as outlined by the Sales Management Teams and/or the shareholders requests.
Identifies and seeks out potential business in local market.
Maintains relationships with local companies and key people to increase Genesis group’s visibility within the local market.
Coordinates and implements sales and marketing activities of the chain.

Guest Satisfaction:

Promotes 100% guest satisfaction throughout the hotel.
Ensures that all guest related issues are resolved in a manner consistent with the company’s goals, objectives and policies.

Employee Management:

Motivates and gives direction to all employees.
Communicates all policies and procedures to entire staff.
Conducts regular meetings to provide various information including company communications, policy reviews, local activities, goals, etc.
Performs duties in all aspects of hotel operations whenever needed.

Miscellaneous:

Serves as ‘Manager on Duty’
Provides other relief or back-up duties as needed at the hotel including front desk coverage,

Person Profile

Expert in the Hotels Industry, with a minimum of 10 years hospitality management experience
Must have worked in a Four Star establishment, ideally running more than one hotel concurrently
Age range preferred 30-40
F&B Experience will be a very key advantage

go to method of application »

Interested and qualified candidates should send their resume to: Godswill.Adiole@Genesisgroupng.com and Collins.Onukagha@Genesisgroupng.com with the role applied for as subject of the email.

Apply via :

Godswill.Adiole@Genesisgroupng.com