Sep 19, 2018
Requisition code: 156097 Reports to: Clients & Industries (C&I) Partner Business Unit: Internal Services – Clients and Industries Role Summary
Deloitte is currently in search of a Head of Clients and Industries (C&I) to drive our branding and corporate communications strategies and initiatives. Our C&I Unit promotes our brand across all channels to all stakeholders. As such, the successful candidate will play a leading role in growing brand awareness for Deloitte (across both online and offline channels), diversifying our client landscape and nurturing our relationships with key stakeholders such as clients, partners, influencers, alumni, employees, and communities.
The Head of C&I will advise Deloitte’s leadership on media, client counsel, and crisis management. He/she will mobilize the C&I team to support Deloitte’s client-facing staff to liaise with potential and current clients, form develop creative proposals to receiving feedback on client engagement.
He/she will also enhance the firm’s reputation through networking events, speaking engagements across practice areas and an array of markets and sectors and any other reputable avenue to promote our brand.
Responsibilities
Deepen the Firm’s Clients & Industries focus in Nigeria and Ghana
Develop and document an annual strategic market plan.
Enhance our winning business culture
Build on our industry programmes to enable us dominate in our chosen industries by
Focused positioning
Concentrating on key clients and prospects
Setting targets and
Mobilising, coordinating and supporting our activities for marketplace success
Build on and introduce new appropriate client programmes, including:
Client account teams and planning
A distinctive client experience programme to differentiate us in the market
Lead client service partner training and development
Client service assessments to measure the success of our client engagement
Boldly position our brand through:
Leveraging off the global activities
Targeted development and distribution of appropriate thought leadership to position our capabilities and the eminence of our people
Exploring and using appropriate channels, including digital marketing
Participate in the appropriate C&I governance processes including integration with the African and Global C&I structures of Deloitte
Lead public relation activities across the West Africa (WA) region
Coordinate all Partners within the WA region to deliver on C&I commitments
Contribute to embedding quality practices within the C&I function.
Basic Qualifications
Minimum 8 years’ experience in industry or professional services delivery, with strong focus on branding, marketing and communications. Professional qualification and experience will be an added advantage.
Required Competencies:
Expert marketing and communications, with excellent industry and business knowledge
Demonstrated leadership skills
Ability to interpret, communicate and implement strategy
Demonstrated execution of complex projects within timeframes and cost
Experienced in development and delivery of professional presentations
Exceptional communication skills, both written and verbal
Strong interpersonal and relationship building skills
Excellent mentorship and coaching ability with desire to develop self and others
Strong client delivery focus
Highly adaptable, managing change and ambiguity with ease
Strong focus on quality and risk
Excellent problem solving ability
Exceptional business acumen
Proficiency in the use of computer packages such as Microsoft Word, Excel, Outlook, PowerPoint, Project Office, Access, etc.
Has gravitas and presence
Ability to engage at executive levels
Highly innovative and creative
Benefits
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits.
Apply via :
https://www.myjobmag.com/job/103673/head-of-clients-amp-industries-deloitte