Job Description:
Plan, organize, direct, control and evaluate the operations of information systems and electronic data processing (EDP)
Develop and implement policies and procedures for electronic data processing and computer systems operations and development
Meet with managers to discuss system requirements, specifications, costs and timeline
Control the computer systems budgets and expenditures
Troubleshoot hardware, software and network operating system
Be familiar with all hardware, software and network operating system
Provide orientation and training to staff of existing and potential technology
Provide recommendations about accessing information and support
Maintain current and accurate inventory of technology hardware, software and resources
Maintain log and/or list of required repairs and maintenance
Make recommendations about purchase of technology resources
Install and connection of software and hardware
Provide network accounts and passwords as required
Monitor security of all technology
Input and maintain IP addresses
Advise staff of security breach and/or change in password or security status
Identify and prepare hardware for disposal when appropriate
Ensure hardware is stripped and secured before disposal
Minimum Qualification:
Degree in Computer Science or related field
Post graduate qualification is an advantage
Professional certification (microsoft certified IT Professional & ITIL)
Knowledge of database management system, statistical & epidemilogical tools such as SPSS
Minimum of 10 years & 5 years in ICT support environment
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