Head, Human Resources and Administration

FUNCTIONS & RESPONSIBILITIESRecruitment & Selection

Participate in the drive for operational excellence by managing the sourcing, selection, recruitment and placement in timely manner after approval is received.
Drawing up offer of employment and induction process for new hires.
Working with HOD’s in drafting of Job Descriptions.

Performance DevelopmentImplement the standard performance management system across the bank ensuring a professional and consistent measure of staff performance with appropriate personal development plans.Talent ManagementManage Organizational Talent Review Process & Succession planning sessions.Employee Relations

Provide support and advice on employee relations matters to all employees.
Timely handling of all employee relation matters, ensuring correct disciplinary procedures are adhered to.
Provide expert advice and guidance on the legal & HR implications of management decisions.

HR Administration and Reporting

Maintain the HR database and manage the HR administration function.
Review and approve contracts/amendments and correspondence to employees before issue.
Operate an efficient leave management system.

Payroll, Compensation and Benefits

Continue to deliver implemented Remuneration & Benefits strategy for the Bank.
Ensure that compensation & benefit activities (pay, pension, etc) are delivered by the team on time and that information is accurate.

Support for Board Committees

Prepare and disseminate information to enable the Board Committees to carry out their role and meet the objectives of the Board.
Establish and maintain good working relationships with all committee members.
Make presentations to the Board on matters under my brief.

Office Management

Ensure prompt and sanitation of office management.
Perform all other duties as may be assigned by Managing Director
Required knowledge, skills and abilities
Excellent customer relationship development/management

Industry Knowledge

Legal Statutes & Banking Regulations/Compliance Management
Results/Action Orientation

Presentation Skills

Ability to manage multiple tasks
Recruitment and Retention Skills

Supervisory SkillsPeople ManagementLeadership

Developing subordinates
Conflict management
Organization & coordination
General managerial / administration

Generic Skills

Inter-Personal Skills
Communication Skills

Qualification

A degree from a leading university
MFB Certification Examination
HR Certification
Minimum of 3 years experience in a microfinance bank or other financial institution.

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