DUTIES AND RESPONSIBILITIES
Act as the Liaison between the Diaspora customers and the bank to ensure growth of the business value chains and profitability in addition to maximizing the Bank’s revenue.
Develop and implement targted business development strategies by anticipating developments, trends and opportunities within the diaspora banking business.
Drive market share expansion of the expartriate banking business through product channeling and value creation. Work with product managers to ensure customers’ feedback is considered in all new products and changes done to existing products.
Actively participate in the development of budgets and target as they relate the diaspora and expatriate business and ensure achievement of monthly and annual targets.
Develop marketing and sales plan to achieve target for the department.
Develop and Retain Key Customer Relationships In the diaspora and promote the FirstDiaspora Brand.
Drive the team’s product sales and performance (supervise marketing calls/road shows locally and internationally to drive business) and provide strategic direction focused on the continued growth and development of the banks presence and relationships.
Provide overall recommendations and performance reports to Senior management with regards to Products, Services, Processes and procedures that relate to Diaspora Banking business.
JOB REQUIREMENTS
Educational Requirement
Bachelor’s Degree in Business Administration or any other equivalent and relevant qualification from an accredited institution.
MBA or M.Sc. is an added advantage.
Experience
Minimum experience – Minimum of 10 years working experience in Retail Banking/Commercial Banking SBU
Prior Good understanding of financial products and business principles related to banking.
Training in Customer Profiling
KEY COMPETENCY REQUIREMENTS
Knowledge
Product/Service Knowledge
Business Administration Dynamics
Banking Structure, Policies and Procedure
Strong knowledge of Compliance and regulatory policies.
Marketing And Networking
Industry Knowledge
Banking Operations
Negotiation Skills
Knowledge of regulatory environment
Skill/Competencies
Sound Managerial and Leadership Skills
IT and Computer Skills with Proficiency in Microsoft Word, Excel and PowerPoint
Excellent Communication Skill (Written & Oral)
Attention to Details
Reasoning And Analytical Skills
Portfolio Management
Credit Assessment and Structuring
Marketing/Sales
Business/Product Development
Customer Relationship Management
Data Gathering & Analysis
Budget Planning and Control
Financial Analysis
Business/Operational Strategy
Apply via :
hdbc.fa.em2.oraclecloud.com