Job Description:Job Duties / Responsibilities AccountabilitiesGeneral
Grow, develop & manage all units in the Academy: ILT, e-learning, Recruitment
Ensure appropriate competencies & build team for optimal effectiveness & productivity
Ensure attainment of financial & non-financial targets
Ensure excellent customer knowledge, care (CRM) & value delivery
Ensure development & delivery of proactive market changing initiatives & offerings
Ensure awareness of market trends, competitor activity, Academy’s positioning & offerings & respond appropriately
Ensure development & growth of formalized loyalty program
Ensure the active engagement of strategic value adding partnerships and collaboration
Ensure effective use of value-adding technology-enabled tools
Grow the DJL Academy brand & position optimally across West Africa
Position the Academy as the Industry’s trusted learning & resourcing advisor
Deliver distinctive value
ILT
Ensure an annual calendar of courses that is relevant & appealing to the market, effectively priced & optimally publicized
Ensure a strong faculty of facilitators with no single point of failure: ensure effective development & required availability
Ensure excellent course delivery, ambiance, service & experience
Ensure excellent passing scores for examined courses
Ensure excellent & well balanced partner TOR & management to attain the cost-effective high quality materials & other inputs & position the Firm as the preferred partner with our partners
Recruitment
Ensure development of well profiled high quality database of IT & Project Management skills
Ensure excellent turnaround time & high success rate (>80%) of recruitment /outsourcing briefs
Ensure effective liaison & leverage of recruits
Ensure effective management of outsourced staff
E-learning
Ensure the development of timely high quality cutting edge offerings
Ensure excellent creative input, attention to detail & functional outputs
Minimum Qualification:
A good first degree
IT professional certifications, Project management certifications
Knowledge & Skills:
Strong presentation skills
Closing skills
Identification of customer needs and challenges
Meeting targets
Strong analytical skil
Organisational skills
Ability to manage a team
Good team playe
Good project and time management skills
Good interpersonal skills
Ability to negotiate and persuade
Plenty of initiative
Leadership skills
Attention to details
Creativity
Job Type:Full TimeExperience:3-5 Years
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Interested and suitably qualified candidates should visit Box & Cedar Career Page
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