Job description
ESSENTIAL DUTIES AND RESPONSIBILITIESinclude the following. Other duties may be assigned.
Overseeing the running of the Restaurant and Bar, with the aim of delivering quality service while making profit
Maximizing the restaurant & bar’s business performance, which means handling duties such as strategic planning, analyzing sales figures and marketing.
Completing reports, setting budgets and writing plans connected to everything from menu organization to quality control, personnel development and employee shift patterns
Supervising all aspects of the restaurant and bar from in-house decorations to payments.
Training and motivating staff about their work and responsibilities.
Controlling the overall cash flow on a daily basis
Helping in promoting business through social interaction in community events.
Assist customers in solving their queries regarding food quality and services.
Maintaining the cleanliness and sanitation standards of the restaurant and bar by routine check-up of the cleaning done by facilities staff.
Creating new menu formats keeping in mind the demands and upcoming varieties available.
Hiring staff in various departments according to skills required.
Providing training to new staff on their individual responsibilities and restaurant work ethics.
Monitoring the kitchen staff closely to ensure the required standards are being followed in terms of quality and safety.
Maintaining a friendly atmosphere with the staff and customers.
Searching the market regarding new dishes and items or latest trends in restaurants that may help in improving business.
Managing the tips system for waiters
Managing staff that give services to customers and allocate duties of opening and closing the restaurant.
Ensuring restaurant & bar staff follows service standards and health and safety regulations.
Looks after and guides the personal well-being of the staff.
Responsible for managing all the beverage, beverage service and bar operations.
Create the menu and “specials” as well as order the products needed for the menu recipes.
Managing the kitchen staff and helping to control food timing, quality, and cost. Kitchen management involves most importantly, cost control and budgeting.
Controlling labour costs, which involves effective scheduling i.e. making sure there are enough people working to handle the busy times, at the same time minimizing having too much staff standing around during the slow periods.
Managing entire outdoor catering / events
Monitoring and keeping workstations clean, storing food at appropriate temperatures and working with clean hands at all times.
Organising and implementing local restaurant marketing as well as regional and national marketing promotions to increase restaurant sales.
Training and developing employees through orientations, ongoing feedback, establishment of performance expectations and by conducting performance reviews.
Expected to exercise good judgment in decision-making and reporting issues to the management.
Ensuring that all systems and routines are incorporated into the day-to-day operations of the restaurant.
Responsible for the development and achievement of the restaurant’s business plan by working with all staff.
Ensuring guest service in all areas meets company standards.
Responding to customer complaints, taking prompt and appropriate action to resolve problem and ensure customer satisfaction is maintained.
Ambiance Initiative
Quality assurance
Event management and developing the external catering portfolio
Relationship management with key clients – corporate and individuals
Desired Skills and Experience
The ideal candidate must have:
A Bachelor’s degree or equivalent (Minimum)
Similar previous experience of at least 5 years
He / She must possess the following skills / abilities:
Managing people.
Planning and organising.
Managing changes.
Resolving conflicts.
Providing leadership.
Respectability.
Budgets/Cost Control.
Customer Focus.
Adaptability/Flexibility.
Creativity/Innovation.
Problem Solving/Analysis.
Results Focus
Strategic Thinking/Management
Attention to detail
Business dealing skills
Ability to deal with a dynamic environment
Personality traits such as friendliness, honesty and dependability.
Ability to analyze data, solve problems and reach conclusions
Comfortable working in a team environment
Interested and suitably qualified candidates should click here to apply online.
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