Not specified
Our ideal candidate is someone who has experience in customer service, with exceptional communication skills, and flexibility to take on multiple tasks. In addition, the ideal candidate is someone who has experience in sales, feels comfortable explaining our services to customers, while trying to convert 1 time visitors, into long term members.
Providing that personalized touch, Receptionists, known as First Impressions Specialists at Pro FM, are responsible for making everyone feel truly welcome. Interfacing with a high volume of customers over the phone, our First Impressions Specialists greet and direct each customer to ensure that they receive the correct assistance every time. True multi-taskers, our First Impressions Specialists not only support our customers but also assist office staff with data entry tasks, ordering supplies, and other administrative tasks. Central to each job function is personal interaction, making strong communication and interpersonal skills, a positive attitude, and a passion for people essential to succeeding in the First Impressions role.
Candidate Requirements
Answer and direct a high volume of customer calls in a professional, friendly, and precise manner
Provide personalized support to customers, resolving issues independently or directing them to designated teams
Greet outside visitors, escorting them to meeting rooms, and notifying internal parities of visitor arrival
Perform data entry tasks including basic order entry
Distribute company memos and announcements
Maintain conference room schedules, arranging for required resources when necessary
Sort, distribute, and prepare mail, supplies, and courier deliveries
Assist office staff with a variety of general office tasks
Basic Qualifications
A passion for assisting customers
Strong communication and interpersonal skills
Previous experience with multi-line phone systems
Ability to quickly discern pertinent information from customer interactions
Ability to communicate information in a clear and understandable manner
Ability to multi-task without sacrificing accuracy
Capacity to adapt to change in a fast paced atmosphere
Ability to self-manage and prioritize time sensitive tasks
Basic computer knowledge including experience in Microsoft Word, Excel, and PowerPoint
Apply via :
https://www.myjobmag.com/job/105998/front-desk-receptionist-pro-fm