Job Description
A front desk officer’s responsibilities include greeting visitors, answering phones, and handling administrative tasks.
They may also help customers with reservations and payments.
Responsibilities
Answering phones:Answer and direct phone calls to the appropriate person or department
Handling mail:Handle incoming and outgoing mail and packages
Scheduling:Schedule appointments and meetings
Organizing:Organize files, supplies, and records
Maintaining:Maintain the reception area and office supplies
Handling payments:Process payments and present bills
Handling reservations:Take reservations and verify bookings
Handling complaints:Address customer needs and resolve complaints
Handling transportation:Organize transportation services for guests
Handling additional services:Assist with catering, wedding bookings, and retreat activities
Welcoming visitors:Greet and welcome visitors in a professional and courteous manner
Skills and Qualities
Strong communication skills
Strong customer service orientation
Ability to multitask
Problem-solving skills
Administrative skills
High level of customer service skills
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Interested and qualified candidates should send their CV to: woodgatejobs@gmail.com using the Job Title as the subject of the mail.
Apply via :
woodgatejobs@gmail.com