Company Description
Our Client, a top notch player in the insurance Industry is seeking to hire apt and dynamic candidates who will function as a Front desk Officer in different designations where they have presence. The Front Desk Officer will be responsible for attending directly to clients inquiries.
Job Description
Provides customer service support to the organization by obtaining, analyzing and verifying the accuracy of order information in a timely manner.
Prepares customer service summary reports.
Co-ordinates the handling of difficult and/or unusual situations.
Ensures and provides quality service to both internal and external customers.
Handle inbound customer service calls with professionalism.
Answer customer inquiries and follow through on requests.
Sending out messages to customers; Birthday, Seasonal or any other messages promptly.
Take thorough notes and promptly forward action items that need to be handled by others.
Qualifications
A minimum of OND/HND degree
0-2 years work experience
Additional Information
JOB SKILLS AND REQUIREMENTS
Strong analytical skill
Excellent communication skills
Negotiation skills
Attention to details is key
Good leadership skill
Planning and management skills
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Interested and suitably qualified candidates should click here to apply online.
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