Location: Akoka, LagosResponsibilities
Register guests and assigns rooms. Accommodates special requests whenever possible.
Assists in preregistration and blocking of rooms for reservations.
Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures.
Understands room status and room status tracking.
Knows room locations, types of rooms available, and room rates.
Uses suggestive selling techniques to sell rooms and to promote other services of the hotel.
Coordinates room status updates with the housekeeping department by notification housekeeping of all check outs, late checkouts, early chek-ins, special requests, and day use rooms.
Process guest check-outs.
Performing cashier related functions like posting charges to guest accounts, raising paid out’s, currency exchange,.
Reports any unusual occurrences or requests to the manager or assistant manager.
Knows all safety and emergency procedures, Is aware of accident prevention policies.
Maintains the cleanliness and neatness of the front desk area.
Education & ExperienceApplicant should possess a minimum of HND or B.Sc or its equivalent.Minimum of 1 year Previous hotel-related experience desired.Skills & Competencies
Good Command of English
Good Looking
Physical & Mentally Alert
Great Interpersonal skills
Ability to work under pressure
Good Customer Relations Skill
IT Proficient
Apply via :
pnlpeopleresource.has-jobs.com
