Job Description
Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
Hear and resolve complaints from customers or the public.
Collect, sort, distribute, or prepare mail and messages.
Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
Provide information about services provided.
File and maintain records.
Transmit information or documents to customers using computer.
Schedule appointments, maintain and update appointment calendars.
Skills and Competencies:
Excellent computer skills (Microsoft Office Suite).
Proficiency in spoken and written English Language.
Friendly, warm and compassionate personality.
Proficiency in word structure and composition.
Excellent Administrative skills and experience.
Proactive, smart and result oriented.
Qualifications/Requirements
A good HND/ B.Sc degree in relevant field
1-3 years’ experience relevant front desk or customer service experience.
Proximity of applicants to Victoria Island will be added advantage.
Candidates must be female.
Applicants should send their Application letter and CVs to recruitment@sternandkay.com.ng
Apply via :
recruitment@sternandkay.com.ng
