Front Desk Officer

We are looking for a Front Desk Officer to ensure the smooth and professional operation of our reception area. The successful candidate will play a vital role in creating a welcoming, organized, and efficient environment for clients, visitors, and staff, serving as the first point of contact and ensuring an excellent experience for everyone who interacts with the company.

Key Responsibilities:

Reception Duties:

Greet visitors and clients warmly upon arrival.
Answer incoming calls and direct them to the appropriate department.
Handle inquiries professionally and efficiently.

Administrative Tasks:

Maintain a tidy and welcoming reception area.
Schedule appointments and manage meeting room bookings.
Process incoming and outgoing mail.
Keep accurate records and update databases when needed.

Customer Service:

Address customer concerns and escalate issues if necessary.
Provide information and assistance to visitors.
Ensure a positive experience for clients and stakeholders.

Qualifications:

Proven experience in a front desk or similar role.
Excellent communication and interpersonal skills.
Strong organizational abilities and attention to detail.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
Ability to handle multiple tasks and work under pressure.
A professional appearance and a welcoming demeanor.
Minimum of a HND certificate; additional certifications in administration or customer service are a plus.

Interested and qualified candidates should forward their CV to: careers@primestixng.com using the position as subject of email.

Apply via :

careers@primestixng.com