Responsibilities
Review result for potential fraudulent transaction and manage calls on fraud issues from operational departments, investigating leads from internal and external sources with proper follow-up and documentation.
Where appropriate, prepare case papers in accordance with Government Guidelines and Codes of Practice, to a suitable standard for submission for prosecution.
Reduce fraud and corruption losses by efficiently and effectively investigating, preventing, detecting, analyzing, reporting and recovering losses.
Deal promptly with complaints other notifications relating to investigations.
Must be smart and fast thinking with a good knowledge of advanced computer use.
Be responsible for making recommendations on how processes can be improved and policies modified.
Complete information requests and fraud tasks for assigned cases and provide superior customer service to internal and external customers.
Maintain to a high standard for record of each and investigation, and produce appropriate, timely reports to the Head of Fraud, Management unit and relevant Manager or Directors, as appropriate.
Any other job assigned by the superior from time to time
Conduct formal tape-recorded interviews with suspects and witnesses in accordance with current legislation and Codes of Practice.
Expectation/ Qualities
BSc from any reputable university
Candidate must have an excellent understanding of Internet browsing, and experience of shopping on the internet.
Knowledge of computer packages and soft wares e.g. MS Office suite
Ability to think quickly and logically to ensure expedient response.
Professional demeanor in dealing with internal and external personnel
Excellent Communication Skills both Written & Verbal.
2 years’ experience
Proven record of Reliability
go to method of application »
Use links below to apply on Global Profilers
Apply via :
