We have been mandated by a client of ours to source for a phenomenal individual to fill the role of Financial Administrator/PA. Our client is a leading global financial institution offering Life Assurance and Short-Term Insurance services and provides a wide spectrum of insurance solutions tailored to meet unique individual and corporate clients’ needs.
Job Description
Key Focus
This role provides PA support to a senior Manager and is individually accountable for
Achieving results through own efforts. In general accountable for the PA support to the CFO.
Accountable for all responsibilities of the Secretary and PA as well as the following:
– strong focus on dealing with escalated queries from clients, customers and other stakeholders (with potential for brand damage); – often accountable for the resolution of escalations without the involvement of the senior manager; strong understanding of the business unit and associated OMA structure; – acts as an ambassador for the Business Unit; – advanced skills in minute taking and developing non-standard reports, minutes presentations and correspondence; high level of ownership and independence; – accountable for completing tasks of a personal nature on behalf of the senior manager; high level of contact with external parties, stakeholders and clients / customers (Company CEOs, Executives etc.);
Key Responsibilities and Accountabilities
• Manages queries on behalf of manager and performs delegated tasks.• Ensures senior is equipped with necessary documentation to proceed with meetings.• Manages diaries.• Provides department with support in relation to arranging functions venue bookings making travel arrangements when necessary• Maintains confidentiality of information• Could be accountable for the management of a budget or significant spending on a budget.• Accountable for service delivery through own efforts. • Individually accountable for managing own time tasks and output quality for periods of 1 day to a maximum of 3 months. • Makes increased contributions by broadening individual skills. • Collaborates effectively with others to achieve personal results. • Accepts and lives the company values.• Maintains professional internal and external relationships at management level. • Builds and maintains relationships with suppliers and venue coordinators. • High level of contact with external parties stakeholders and clients / customers (Company CEOs Executives etc.).
Key Result Areas
Personal Effectiveness:
• Accountable for service delivery through own efforts.• Individually accountable for managing own time, tasks and output quality for periods of 1 day to a maximum of 3 months• Makes increased contributions by broadening individual skills.• Collaborates effectively with others to achieve personal results.• Accepts and lives the company values.
Relationship Building:
• Maintains professional internal and external relationships, at management level.• Builds and maintains relationships with suppliers and venue coordinators.• High level of contact with external parties, stakeholders and clients / customers (Company CEOs, Executives etc.).
Qualifications
• First Degree• 2-5 years’ experience in a similar position.• Excellent interpersonal skills • Strong knowledge of MS Office suite
Competencies:
• Decision Making• Gaining Commitment• Initiating Action• Ownership• Building Relationships• Planning & Organizing• Technical knowledge
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