About the role
In this Finance Operations role, you will be pivotal in the efficient management of day-to-day financial transactions and processes. Working alongside senior finance leaders, you’ll be responsible for maintaining financial accuracy, optimizing workflows, and ensuring compliance with CBN regulations. This role is ideal for someone who is detail-oriented, analytical, and committed to operational excellence in a dynamic environment.
Responsibilities
Perform daily reconciliation of NIBSS transfers, VISA card payments, wallet airtime, and bill payments.
Provide first-level support to troubleshoot failed transfers and bill payment issues.
Ensure timely refunds for customers impacted by failed transfers, bill payments, airtime, and disputes.
Review and resolve discrepancies between customer accounts and the core banking application (Mifos).
Conduct thorough reviews of our savings and loan products to ensure accuracy.
Develop dashboards and leverage tools like Retool or similar applications to automate manual processes, streamline workflows, and enhance transparency
Automate routine tasks such as daily loan repayment postings, bulk refunds of failed transfers and recurring payments, and monthly regulatory reporting.
Manage relationships with external partners, including banks and payment processors, to ensure smooth operations.
Requirements
Experience in reconciling payment transactions on NIBSS platform, Paystack, Interswitch, and debit cards – Visa/MC, etc
Proficiency in documenting processes and workflows on Confluence to ensure clarity and consistency
Strong analytical skills, including background in investigating financial data anomalies and identifying root causes
Knowledge of payment systems, settlement processes, and financial reporting frameworks.
Experience with core banking systems like Mifos is a plus
Familiarity with automation tools like Retool and a proven ability to implement technology-driven solutions is an advantage.
Ability to thrive in a fast-paced and dynamic work environment.
Apply via :
.bamboohr.com
