Job Description
Maintain in-depth, current knowledge of equipment.
Keep records of upgrades, repairs, and maintenance performed.
Maintain, troubleshoot, and repair RBS and microwave equipment at site
Perform assignments as directed by work order being dispatched by dispatch center
Provides timely, accurate and unambiguous updates on the work order update
Provide the support required to close network incidents promptly, within the SLA
Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Carry out planned preventive maintenance on active equipment (RBS & Transmission nodes) at sites ensuring all specified activities are carried out in accordance with the schedule
Resolve service affecting alarms at sites promptly
Response to phone calls from office and other colleagues as well as customer
Prompt closure of WFM work orders within SLA period
Ensure that workers are following all safety guidelines, reports violations to management
Identify potential threat/snags at sites and assist in creating and implementing solutions as well as escalation to field manager for support if this is required
Regular engagement with 3rd party vendor and follow up until 3PP dependent issues are resolved
Effective fault diagnosis and reporting of incidents for future enhancements
Provide daily accurate, unambiguous and timely RCA report on site outages and TCH Gap impacting incidents at sites within his cluster
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Interested candidates should forward their detailed written application with CV to oyenike.jimoh@swiz-tech.com or gbemi.jobi@swiz-tech.com
Apply via :
oyenike.jimoh@swiz-tech.com