Field Service Engineer

Application Deadline Apr 13, 2016

Description
The ideal candidate will operate from our office located in Lagos, Nigeria. He/she will report to the Headquarters After Sales Manager. This position offers great challenges and has a significant impact on the final business result and growth of our Principals. It is a unique opportunity to combine technology and inter-personal skills.
Successful candidate will undergo adequate trainings at our Principals’ Factory in Europe.
Responsibilities
Installation and start-up of packaging machines and complete lines
Preventive and extraordinary maintenance and troubleshooting.
Ensuring superior customer experience and customer satisfaction
Helping to optimize customer operations
Providing on-site training to machine operators
Regular and accurate reporting of field service activities
Qualifications
Engineering degree in key disciplines (Mechanical, Electromechanical, Electronic etc.)
Technical degree/experience in the field of Automation, Mechatronics, Maintenance or Industrial Informatics will also be considered;
Minimum of 3-5 years’ experience in industrial and/or plant maintenance.
Customer service and safety training experience.
Knowledge in PLC controls and in industrial automated systems
Troubleshooting attitude
Very good verbal and written communication skills
General knowledge of electrical, pneumatic and mechanical assembly and ability to use fine calibrated measuring instruments, ideally with some experience in field service
Preference will be for candidates with experience in food packaging plant and equipment maintenance.
Fluency in English
Additional language skills such as French would be considered an asset.
Total willingness to travel worldwide;