Job description
Principal Duties and Responsibilities
The Manager will be primarily responsible for the ARM Academy Internal Faculty coordination of the design, implementation, and assessment of a learning curriculum for the ARM Group. Broadly, objectives include but not limited to accurate and up to date research into various aspects of T&D, facilitating, co-ordinating, evaluation, monitoring and recording of staff training.
Learning and Development
Identify the internal programmes the Academy needs to run on an annual basis based on training needs analysis. Identify areas of focus for learning based on individual business and ARM group strategic plan for the period
Identify internal subject matter faculty members to facilitate each programme
Develop training content and materials for the identified courses based on discussions with subject matter expert. Training materials should include manual packs, case study material, worksheets and any other material for each programme
Research and incorporate current trends and data into the standard curriculum
Develop annual training curriculum and calendar for internal faculty
Facilitate scheduled training programmes alongside internal subject matter experts
Responsible for soft-skills training across the group
Monitor all internal faculty training activities
Analyse the assessments and evaluations for each curriculum
Accountable for promoting effective learning and stimulating appropriate learning during internal faculty training programmes. Create an effective and stimulating environment for teaching and learning
Supervise and observe the classroom learning based on the flow of the recommended curriculum to determine appropriateness
Documentation of all necessary data as regards learning & development and post training performance management
Documentation of accurate and robust post training reports for performance monitoring – Ensure training programmes are accurately evaluated to determine impact of staff performance
Maintain the library of training materials ensuring items are properly catalogued
Work closely with business heads and management to promote and ensure a holistic approach to internal faculty learning
All other duties and responsibilities that may be assigned by the Chief Learning Officer
Desired Skills and Experience
Required knowledge, skills and abilities
Good research skills
Knowledge of Asset & Investment Management and the Financial Services Industry at large.
Commendable knowledge of insurance business and regulations
Good multitasking capabilities
Excellent training facilitation skills
Good analytical and problem solving skills
Management ability
Proficiency in the use of Microsoft Word, PowerPoint, Excel and other spreadsheet applications
Generic Skills
Ability to work well under pressure
Very good interpersonal skills
Excellent verbal and written communication skills
Result-oriented
Service orientation
Customer focus
Good telephone manners
Facilitation Skills
Supervisory Skills
Client relations
Strong organizational skills
Minimum Qualifications
A first degree or equivalent in any discipline
Relevant professional qualification or Masters degree
Minmum 6 years post qualification
To apply for this position, visit ARM’s Job Post on LinkedIn
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