This role is very vital in , so we are looking for a well-rounded individual with ample experience in the travel industry and possesses qualities that fit perfectly with our company objectives and vision. The ideal candidate will assist in executing responsibilities related to organizing travel itineraries for clients, find perfectly priced tickets, manage travel plans and help the company increase sales.
As a Travel Consultant, you will put together complex multi-stop round-the-world flight itineraries, design bespoke holidays and fully customized trips for clients. Your job responsibilities include but is not limited to the following;
Follow Consultative Sales Model to drive sales and develop customer relationships
Meet monthly sales targets for income and booking conversion
Create bespoke flight itineraries with the additional arrangement according to customer requirements
Deliver excellent customer service respond to customer enquiries promptly providing customer with descriptive and persuasive communication
Being aware of customer experience facilitating good trust and feedback
Effective organizational skills to manage all stages of the booking cycle
Making bookings
Managing ticketing
Answering pre-travel questions and enquiries
Deal with travel complaints
Receive calls
Being a considerate team player
Rendering required assistance to colleagues.
Qualifications
University Studies/ Higher Education in Human Resources, Business Administration, or any other related courses
Minimum 2 years of experience in a similar position.
Candidates should have experience in the Issuance and Re-issuance of Air Tickets International and Local.
Comfortable with GDS – Amadeus and Galileo
Excellent Email Writing and Communication Skills.
24×7 (flexible working hours) – remote and on-site.
Experienced in handling inbound and outbound calls.
Ability to present and analyze information effectively
Strong collaborative skills with multicultural and diverse teams
Commitment to consistently improve and develop innovative solutions
Apply via :
forms.gle