Engineer – Fixed Transmission

Job Summary    Provide necessary support towards the proper integration of new backbone, access and leased transmission links including copper, microwave and OFC media.            Principal Functions
Liaise with the regional field support engineers to resolve prolonged and repetitive transmission faults.
Assist in the implementation of preventive, corrective and configuration orders/change request work order in line with the work order/change request process
Escalate inter-MSC, MSC-BSC, BSC-BSC and interconnect transmission links faults; follow up with vendors and third party service providers to ensure these faults are resolved within defined SLA
Ensure transmission operation work undertaken by vendors/service providers meet Etisalat specifications and ensure adherence to SLAs with vendors (Interconnect Partners, Transmission link providers)
Assist in managing the performance and availability of backbone and access transmission service systems/service deployed – radio/microwave/OFC as well as interconnect links
Keep and maintain comprehensive sets of records for all transmission links
Ensure all security and network integrity documentation is completed and adhered to
Prepare and compile report on the transmission of leased, backbone and access transmission links in light of the SLAs
Assist in conducting routine performance checks on the transmission links via the NMS systems to ensure the desired QoS and customer experience
Perform any other duties as assigned by the Manager, Fixed Transmission HLS.
Educational Requirements
First degree or equivalent in Electrical Engineering
Experience, Skills & Competencies
Two (2) years post NYSC work experience
Service Continuity Management, Monitoring and Control
Telecommunications & Mobile Network Standards & Specifications
Problem Solving
Personal Effectiveness
Passion for Excellence
Integrity
Empowering people
Growing people
Team work
Customer Focus