Engagement Manager

Job Summary The Engagement Manager for Mobile Broadband Practice is Accountable for customer centric offerings, including re-use, based on the complete Ericsson portfolio & 3PP. Responsible for creating & taking forward offerings to existing or new markets & customers with potential for substantial growth through innovative business & go-to-market models, cross all engagement models. Responsible for sales of offerings within respective practice. Responsible for Lead Management to establish a long term business growth. Partner with the KAM/AM in driving customer engagements by providing thought leadership & support in identifying & capturing opportunities. Responsible for creating a highly capable & experienced organization, able to work with C-level with customers, long-term engagements & to prove Ericsson credibility in the field with successful business cases. Responsibilities & Tasks
Proactively drive customer engagements for business development & generation of new business opportunities within the area of Mobile Broadband.
Lead virtual teams to support the KAM team to establish growth within & beyond current business scope
Enable a business focused dialog with the customer by conducting in-depth analyses of the customer’s business environment, strategy and requirements
Support the CU/Account in formulating short and long term strategies for the Mobile Broad Band area and define engagement plans for execution of the strategy leading to fulfilment of the defined sales targets
Support and lead the creation of customer presentations that include technical solutions, strong value argumentations & clear business cases
Manage and follow-up on leads for successful realization of opportunities
Contribute to define and & expand the regional offerings portfolio
Drive knowledge transfer among relevant communities within Ericsson
Provide techno-commercial support to the KAM team to define winning propositions
Establish a strong customer relationship though continued customer dialogs that position Ericsson and the thought leader of Mobile Broadband and the preferred partner
Position Qualifications Core Competences: Problem Solving & Strategic Thinking
Customer Insights
Knowledge of Ericsson’s product and service portfolio
Consultative Selling Skills
Negotiation & argumentation Skills
Preferred Skills: Commercial Understanding and market Insight
Presentation & Communication Skills
Teamwork & Collaboration
Minimum Qualifications & Experience Requirements: 5-10 years experience of relationship sales and from the ICT industry
Minimum 5 years in leadership positions at job stage 7 or above
Master of Business Administration, Master of Science or similar