Role Description
This is a full-time on-site role in Lagos for an End User Support Engineer. The role involves providing troubleshooting, technical support, customer support, and expertise in operating systems on a day-to-day basis.
Responsibilities
Troubleshooting and Technical Support skills
Customer Support and Customer Service skills
Expertise in Operating Systems
Strong problem-solving and analytical abilities
Excellent communication and interpersonal skills
Ability to work well under pressure and in a team environment
Experience in IT support or a related field
Qualifications
BSc in Computer Science, Electrical Engineering or related field.
ITILv4 Certified
3 years + experience in IT support and troubleshooting.
Relevant certifications (e.g. CompTIA A+, Microsoft Certified Professional) are a plus
Experience working in a telecommunications company.
If you want to join a team of global leaders in their field, send your CV to dave.nwokedi@vennote.com referencing the position title as subject. All applications will be treated with strict confidentiality. Only suitable candidates will be contacted.
Apply via :
dave.nwokedi@vennote.com