Job Description
He will report to the Technology Manager and he is responsible for the provision of an expert service relating to the implementation, installation and maintenance of technology contracts and projects.
The successful incumbent must be a self-starter with a proven track record in maintaining company policy, adopting best practices, and is able to exercise sound judgement in the pursuit of the achievement of the goals of the organization, and understanding the role which technology plays within a successful business unit.
The incumbent will be expected to be results driven and to live the values of the organization.
Role Responsibilities
Effective management and administration of the technology contract to ensure sound financial performance
Plan and manage the profitability of contracts with a focus on maintenance, sustainability, cost effectiveness and labour.
Contract Margin Management
Billable hours
Job Cards
Manage the contract cash flow and oversight of invoice documentation and accuracy of information
Effective management of staff
Effective Organization:
Proper allocation of staff to work flow and job requirements.
Co-ordinate with Office around work requirements
Implement and Monitor daily tasks
Effective management of operations:
Co-ordinating CCTV and Alarm Maintenance/Project process flow and activities that has a direct/indirect impact on the outcome and success of contract/project.
Plan and execute daily tasks with close monitoring of standards and hours.
Client retention and customer service levels
Ensuring that all required formal customer meeting are scheduled, attended and minuted.
Maintenance of positive customer relationships
Quality Management/Ops Process management – adherence to quality standard
Conduct and oversee quality controls and inspections
The Ideal Candidate
Formal Security Management Training advantageous
Electronic Security Services Management (3yrs – Management or similar)
Extensive experience w.r.t. implementation of the following systems:
CCTV
Access Control
Intruder Detection
Fire Detection
Fire Suppression
Control Room Service experience:
Financial Management relative to Security Industry
Good conceptual interpretation and presentation of Financial and Operational Reports to Executive Management.
Software Knowledge Level:
Broad knowledge of Access Control.
Broad knowledge of CCTV
Broad knowledge of Intruder Alarm system
Strong knowledge base on communication protocols i.e. TCP/IP.
Basic Computer literacy and proficiency.
Hardware Knowledge Level:
Broad knowledge of Access Control Hardware.
Broad knowledge of CCTV
Broad knowledge of Alarms
Broad knowledge of Electric Fencing
Broad knowledge of Gate Motors
Broad knowledge of Intercoms
Broad knowledge of PA systems
Strong knowledge base on communication protocol wiring i.e. CAT5.
Interested and qualified candidates should send updated CV’s and a covering letter clearly stating the position as the subject of the email to hr@ng.g4s.com Note: Please ensure that your covering letter describes your experience (past and/or present) with proven abilities for the position. Candidates without the requisite experience should not apply.
Apply via :
hr@ng.g4s.com
