Job Summary
The ideal candidate has some prior experience in both Dynamics AX 2012 and Dynamics 365 F&O and looking to work in an innovative and forward- thinking environment. This position is ideal for an individual who is looking for career progression and the opportunity to upskill alongside a new challenge.
Job Description:
Provides technical and functional support in the areas of Microsoft CRM 2012 R2 & future versions administration, problem resolution, support, process mapping, development, testing, security & training.
Work closely with other team members and partners to complete the ongoing Microsoft CRM on-premises 2012 migration to Dynamics 365 modules including Customer Support and Sales & Marketing
Work closely with other team members and the lead developer to improve CRM/D365 system, helping the business to achieve her objectives.
Designs and develops Dynamics 365 projects and customizations to meet the requirements specified in the Business – Requirement Document and Functional Requirement Document.
Participates in design and code reviews and provides input into the design recommendation and ensures that all solutions are aligned to pre-defined architectural specifications.
Performs unit tests and integrated testing to ensure delivered solutions are of high quality.
Helps to define FDDs
Routinely moves code between environments utilizing best practices
Collaborates business analysts, other programmer, and internal users to identify, analyze, and troubleshoot technical issues related to Integrations and the Microsoft CRM/D365 application.
Identifies and escalates impediments, issues, and risks affecting system performance to team lead and immediate supervisor.
Performs coding changes and development according to established coding standards and best practices
High level of knowledge with TFS
Experience with X++, SSRS and MS SQL Server while also being proficient with CRM database structure, coding, and development techniques.
Communicate effectively, both written and verbally, with both technical and non-technical professionals.
Job Responsibility:
Own the roadmap, lead projects, and all Microsoft CRM/D365 enhancements
Implement hotfixes in highly customized environment
Review, customize, install/upgrade ISV solutions
Manage the security and access to Dynamics systems
Ability to lead a project (technical execution)
Follow the organization define SDLC, branching and CI/CD policies
Solid understanding of A/R module
Familiarity with IDMF
Proactive, will take the initiative and run with projects.
Requirements
Formal Education & Certification
University degree in the field of computer science or “STEM” major (Science, Technology, Engineering and Math) or related field.
Microsoft Dynamics 365 Certifications
ITIL
Professional Qualification(s):
Knowledge & Experience
Previous experience with Dynamics 365 Modules (Finance and Operation, HR)
Previous experience with Microsoft CRM 2012 Migration to Dynamics 365
Microsoft Microsoft CRM / 365 Development – in-depth knowledge preferred
Performance Analysis and Troubleshooting — High level of ability and knowledge preferred
Database Query Languages — High-level ability and knowledge preferred
Verbal Communication — High level of ability preferred
Written Communication — High level of ability preferred
Microsoft Tools
Visual Studio, 3-4 years of experience
TFS, 3-4 years of experience
Development Platform (.NET), 3-4 years of experience
Microsoft Programming Languages (X++, C++, C#, C), XML 3-4 years of experience
Microsoft SQL Server, 3-4 years of experience
Microsoft Power Platform, 3-4 years of experience
Microsoft Office Suite — High level of ability and knowledge preferred
Progressive experience in technical environments, 3-4 years of experience
Bachelor’s Degree and
Experience:
3+ years of related experience.
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