Duty Coordinator

Job Summary:

As a Duty Coordinator, you will manage daily maintenance tasks, assigns issues, and ensures timely resolution while maintaining records and coordinating with departments. Strong organizational and communication skills are required.

Key Responsibilities:

Review and assign unresolved or new maintenance issues in the FX System daily.
Monitor and update issue status throughout the shift.
Ensure emergency and high-priority requests are addressed immediately.
Print, assign, and track out-of-order/service rooms for prompt resolution.
Coordinate with section supervisors to restore rooms to operational status.
Inspect reported issues when necessary before assigning for resolution.
Provide daily updates on outstanding and resolved maintenance cases.
Send an end-of-shift report to the Guest Service Center with room status updates and feedback.
Perform regular inspections of hotel facilities and equipment, reporting any issues.

Requirements:

Minimum 2 years’ experience in a related operation.
Minimum of National Diploma in Engineering (Electrical/Mechanical preferred)
Computer literate with proficiency in Microsoft Office.
Knowledge of hotel maintenance operations (HVAC, plumbing, electrical, etc.).
Familiarity with FX System and maintenance tracking.
Understanding of health & safety regulations and preventive maintenance.

Preferred Qualifications:

Experience in hotel maintenance or facility management.
Knowledge of hotel operations (HVAC, plumbing, electrical).
Familiarity with hospitality industry standards and best practices
Knowledge of sustainability and environmental management
Health & safety awareness and preventive maintenance knowledge.

What We Offer:

Competitive salary and benefits package
Opportunities for career growth and development
Collaborative and dynamic work environment
Comprehensive training programs
Uniform and meal provisions
Employee discounts and perks

Interested and qualified candidates should send their resume in pdf format to careers@ekohotels.com using job title as the subject of the mail.ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED.

Apply via :

careers@ekohotels.com