About the Role
Andela’s Success department is charged with balancing the needs of our Clients with the needs of our Fellows in order to ensure that our Clients are successful while our Fellows are constantly growing and progressing through our Technical Leadership Program. Our Lagos office is looking for a seasoned technology professional who is passionate about building the next generation of technology leaders in Africa and who knows what it takes to make successful Clients, to be the next Director of Success for Nigeria.
Our core consulting model is embedded software developers and teams who just happen to be located thousands of miles away, offshore. As such, you’ll need to be an expert in enabling talented people to deliver their best, providing the support and quality control needed to help them through challenges, and developing the processes, protocols and procedures necessary to scale with Andela’s Client and Fellow growth.
Although you interface with every aspect of the organization, your core constituents are Andela’s Fellows and Clients, and so you’re simultaneously the voice of each to various stakeholders. Everyday you wake up thinking about: How do I better ensure that Andela’s Nigerian technical professionals are prepared, supported, and continue to grow?
How do I better ensure that Andela’s Clients are wowed with the quality, engagement and productivity of their Andela Fellow? You are eager for the challenge of molding and shaping an exceptional set of individuals and programs into an integrated, worldclass institution for technology leadership training. You know how to think – and act – big, while holding a strong moral compass in everything you do.
Key Responsibilities
Oversee delivery of all accounts staffed by Andela’s Nigerian technical professionals
Manage the growth of all trained technical professionals in Nigeria
Manage a support staff of client-facing Technical Coordinators
Manage other support staff that provide support to all of Andela’s technical professionals
Collaborate with the Sales team and other members of the Success department in multiple countries to staff and support clients
Work with the Nigerian Leadership Team to address issues for Fellows
Provide actionable feedback into all aspects of the organization for continuous improvement
Qualifications:
Four year degree in Engineering, Computer Science or a related field from an accredited university.
8-10 years of experience working remotely in software development, technology consulting and/or software product management
Demonstrated interest or experience working in education
Experience managing or leading software developers
Experience working in multiple countries and/or with international organizations
A deep commitment to Andela’s mission.
Willingness to travel periodically between Andela’s centers as well as to US offices Benefits & Compensation
Full-time compensation
Full medical coverage 

Lunch and snacks provided daily 

Beautiful working environment 

Opportunity to work with the brightest minds on the plane
Oh, and a chance to change the world!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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