Desktop Support Supervisor – ABTL Secretary

Not specified

Location: Apapa, Lagos The Job

Ensure timely resolution of IT related breakdown and minimize downtime.
Provide support of user application for ABTL and GSCL.
Manage software assets and ensure customization of all laptops and desktops of staff are up to date.
Identify application issues, solve network and security problems and identify common PC software and hardware problems.
Ensure that work is carried out within agreed service levels and in accordance with department guidelines.

The Person Must

Have good communication skills with a focus on following up with the end users.
Have good customer service skills.
Be courteous with high level of emotional intelligence.

Qualification

OND in Computer Science.
Five (5) O’ Level Credits including English and Mathematics in not more than two sittings.

Experience:

Minimum of two (2) years cognate experience.

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