Deputy Manager, Client Services Manager, Strategy & Business Development

DESCRIPTIONPurposeCoordinate liaison between the agency and business partners/clients.Coordinate business operations in support of clients’ business and ensure overall flawless service delivery.Key Roles and Responsibilities

Improve communication between agency and clients while providing quick responses to clients’ requests.
Receive, coordinate & provide clients with timely updates & statuses of ongoing projects
Identify, negotiate and manage strategic relationships with partners, vendors and other stakeholders
Actively seek industry information on how to improve service offerings to assure client satisfaction
Coordinate/manage key deliverables/milestones across clients, with clear delivery dates, accountability/identified ‘owners’, dependencies, performance against target delivery dates
Attend client meetings & ensure that meeting notes are sent timely

Required Skills and Competencies

Excellent oral and written communication skills/relationship management skills
Excellent presentation skills (must be proficient in use of Microsoft Word, Excel, PowerPoint, etc.)
Must be presentable and well-groomed
Budget management and problem solving skills

Experience and Qualifications

5-7 years experience in similar role in a PR agency, advertising firm, etc.
Bachelor’s Degree in Business Administration, Marketing, Statistics, or any course in social science & humanities.
Post graduate qualification will be an added advantage
Possession of relevant certification in marketing

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Applicants should send their Cvs to hr@caritaspr.com

Apply via :

hr@caritaspr.com