Data Center Critical Facilities Specialist III Data Center Customer Operations Specialist IV IP Operations Supervisor

Job ID: JR-150046

Job Summary

Applies acquired job skills to work on tasks that are semi-routine in nature. 
Focus is on semi-routine tasks within standard operating procedures. 
Supports the overall team.

Responsibilities
Facility/Infrastructure Maintenance:

Performs semi-routine preventative maintence checks on-site to non-critical, facility components.
Performs semi-routine repairs, maintenance and installations to non-critical facility components
Monitors the Builiding Monitoring System (BMS) and responds timely to semi-routine alarms according to standard operating procedures
Assists more senior staff in higher facility repairs and corrective maintenance measures
Operates plumbing, fire suppression, and safety systems, under the supervision of more senior technical staff
Normally follows established procedures on routine work, requires instructions only on new assignments.

Vendor Support:

Coordinates with vendors to ensure maintenance activities are carried out as per Equinix’s requirements
Supports the work order approval process for service providers on routine maintenance work, for tracking: briefing at the start of work, work during the day workday/shift and final review of the work carried out
Ensures vendor maintenance activities are carried out as per Equinix’s standard operating procedures.

Site Administration & Incident Support:

Performs semi-routine site logs for permits, such as Maintenance Operation Protocol (MOPs) and scripts
Uses acquired job skills in following operating procedures to support on-site administration.

Work Orders & Additional Projects:

Completes semi-routine work requests and circuit installations
Follows established procedures with troubleshooting and maintaining office equipment (if necessary); supports auxiliary equipment and machines
Assists more senior staff with responding on-site incidents and acts as directed.

Collaboration:

Collaborates with others to resolve semi-routine facility incidents
Provides assistance to more senior staff on infrastructure projects
Informs stakeholders of inventory needs to maintain stock levels of parts and equipment.

Qualifications

Typically requires a high school diploma and proven years of equivalent work experience.

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