Job Description
Deal directly with customers either by telephone, electronically or face to face
Respond promptly to customer inquiries
Handle and resolve customer complaints
Obtain and evaluate all relevant information to handle product and service inquiries
Organize workflow to meet customer timeframes
Direct requests and unresolved issues to the designated resource
Prepare and distribute customer activity reports
Communicate and coordinate with internal departments
Follow up on customer interactions
Requirement
Only applicants with Experience as a Customer Service Representative would be considered
Applicants should send their applications and CVs to care@zoto.com.ng
Apply via :
care@zoto.com.ng
