Ajax Estate serves as the designated workplace for this position.
We are offering a competitive remuneration package of N100,000 per month for this position.
Working days are Monday through Saturday.
We are looking for a proactive and customer-oriented Sales/Store Assistant to assist with daily store operations. The successful applicant will be tasked with serving walk-in customers, handling order processing, maintaining precise sales records, and arranging dispatch for deliveries outside Lagos.
Oversee and execute a range of critical duties, including but not limited to managing daily operations, ensuring adherence to company policies, and fostering collaboration across departments. Develop and implement strategic initiatives to enhance efficiency, productivity, and overall performance. Monitor key performance indicators to assess progress and identify areas for improvement, while maintaining strict compliance with industry regulations and quality standards. Additionally, lead and mentor a team of professionals, providing guidance, support, and constructive feedback to drive professional growth and achieve organizational goals.
Greet walk-in customers promptly and deliver outstanding customer service experiences.
Handle both in-store and remote customer orders efficiently and accurately, ensuring prompt processing and fulfillment.
Precisely input and document sales transactions within the company’s designated software platform.
Fulfill customer orders by meticulously preparing and securely packaging items for dispatch.
Coordinate and deliver out-of-Lagos orders to authorized logistics partners, such as GIG, ABC, and GO.
Ensure the store environment remains consistently clean and well-organized, adhering to high standards of hygiene and tidiness throughout all areas.
Address customer inquiries and resolve straightforward complaints with professionalism and efficiency.
Assist with maintaining accurate inventory records and updating stock levels as needed.
Requirements
An HND qualification or its equivalent is required.
Candidates must have satisfactorily completed the National Youth Service Corps (NYC) program.
Individuals with a demonstrated background in retail or sales environments will be given preference.
Proficient communication and strong interpersonal abilities are essential requirements for this position, enabling effective collaboration with team members and stakeholders across diverse backgrounds. The role demands the capacity to articulate ideas clearly, actively listen, and foster positive working relationships to enhance productivity and achieve organizational goals.
Proficiency in fundamental numerical concepts and foundational computer competencies are required.
Demonstrates agility and composure in high-pressure, rapidly evolving work settings, maintaining productivity and focus amid dynamic demands and shifting priorities.
Maintaining a polished appearance and projecting an optimistic demeanor are essential qualities for this position. A professional image and enthusiastic outlook contribute significantly to workplace interactions and overall team morale.
Reliability and punctuality are essential qualities for this role.
Qualifications
BA/BSc/HND
Experience Required
1 year
