Organization: Nascon Allied Industries Plc. (NASCON)
Job Description
Manage large amounts of incoming calls, creating and maintaining customers account information
Attract potential customers by answering product and service specific questions and cross-selling
Resolve product or service complaint; determining the cause of the problem; selecting and explaining the best solution to the problem; expediting correction or adjustment and following up to ensure customer satisfaction
Build sustainable relationships of trust through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Follow communication procedures, guidelines and policies in keeping records of customer interactions, processing customer accounts and filing documents
Proficiency in one or two Nigerian languages, an advantage.
Interested qualified candidate should email CV and cover letter to careers@dangote.com on or before January 30, 2017.
Apply via :
careers@dangote.com
