Job description
Greet customers warmly and ascertain problem or reason for calling.
Inform customer of deals and promotions.
Work with customer service manager to ensure proper customer service is being delivered.
Compile reports on overall customer satisfaction.
Suggest solutions when a product malfunctions.
Place or cancel orders.
Advise on company information.
Use telephones to reach out to customers.
Close out or open call records.
Handle changes in policies or renewals.
Requirements
A degree/HND in English Language, Mass communication, Literature-in-English, Journalism, History and International Relation or any other related course of study
A minimum of 1yr working experience
Must be resident in Lagos
Desired skills
Good communication skill
Good interpersonal Relation skill
Patience
Problem solving skill
Understanding
All qualified applicants should send their resumes and applications to hr@systemwavestech.com
Apply via :
hr@systemwavestech.com
