Job Description
Our client a conglomerate ISP is urgently in need of a Customer Service, a candidate with good communication skill, ability to relate with customers fluently ,identify customers problem and provides solution .
Requirements
Manages all customer retention activities.
Retain customers utilizing product and service knowledge to provide customers with correct solutions
Responsible for Customers End to End life cycle in the network.
Responsible for Customer Retentions at Touch points.
Responsible for leading a team of retention members
Attempts to solve problem in order to retain customers
Skills:
A Bachelor’s degree in any discipline.
Strong communication and relationship-building skills
3 years’ experience in customer retention
Proven track record of success in previous role(s) with references
Basic understanding of Microsoft Office products (Word, Excel, PowerPoint, etc.)
Understanding of basic CRM software favorable
Analytical and problem solving skills.
Applicants should submit their CV’s to: jobs@lorachegroup.com
Apply via :
jobs@lorachegroup.com
