We are urgently recruiting for the position of Customer Relationship Officer (FEMALE ONLY) with skills and experience in account management and debt recovery / collection.
MUST have experience in an ISP / Telecoms company.
Must be computer literate with excellent knowledge in Microsoft Office (particularly Excel, word and PowerPoint) and in the use of Internet-based resources.
Excellent Communication skills, organizational skills, self-motivation, results-oriented with a positive outlook, punctuality, ambitious, clear focus on high quality and business profit, mature, credible, perceptive and articulate.
Maintain and develop existing and new customers through planned individual account support, and liaise with internal order-processing staff.
Flexibility is required and ability to work extended hours when required without it upsetting domestic situation.
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