(Job Ref: CRM)
Our client is into Cement manufacturing and concrete mix production.
Qualification
B. Sc in any Social Science course
7 Years experience in Customer Service Management
At least 3 years leading a Call Centre Operations
Competency Requirements
In-depth knowledge of customer service policies and practices
Proficiency in CRM system MS Office applications
Thinking analytical problem solving skills
Active listening skills and high stress tolerance level
Strong leadership capabilities
Organising, planning, and negotiation skills
Interpersonal skill
Qualified Customer Relationship applicants with required years of experience should forward CVs to ‘recruitment@stresertservices.com’ using ‘CRM’ as subject of mail before 25th February, 2016. Candidates who meet the qualifications listed above will be invited for interviews.
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