We are looking for a Relationship Manager to build and preserve trusting relationships with our clients and tutors.To succeed in this role, you should be an excellent communicator, able to build rapport with both clients and tutors. We also expect you to be a strategic thinker with an analytical mind and strong problem-solving skills.Ultimately, you’ll maintain strong relationships with our company’s clients to boost our brand and profits in the long-run.Requirements
Person must be between the ages of 24 – 29 and preferably female
OND as minimum qualification
Knowledge of customer relationship management (CRM) practices
Experience in sales or customer service is preferred
Problem-solving attitude
Excellent communication skills
Aptitude for fostering positive relationships
Teamwork and leadership skills
Customer-oriented mindset
HND/OND/BSc in Business Administration or similar field
Job Description
Understand clients and tutors needs and develop plans to address them
Resolve client and tutor complaints quickly and effectively
Generate up-selling and cross-selling opportunities
Create bills for services rendered
Approve tutors payment
Aim to preserve clients and renew contracts
Approach potential clients to establish relationships
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