Details:
Meet personal/team sales targets and call handling quotas
Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure
resolution
Keep records of customer interactions, process customer accounts and file documents
Greet customers warmly and ascertain problem or reason for calling
Take payment information and other pertinent information such as addresses and phone numbers
Work with customer service manager to ensure proper customer service is being delivered
Compile reports on overall customer satisfaction
Requirements
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize and manage time effectively.
Interested and qualified applicants should send their cover letter along with their cv to hr@chukwudohgroup.com
Apply via :
hr@chukwudohgroup.com
