Role/ Task Complexity
Provide quality customer service to customers
Respond and follow up promptly to customer enquiries
Handle and resolve complex cases to ensure customer satisfaction
Sales of phones, accessories, sim cards and airtime
Sim registration, sim swap etc
Obtain and evaluate all relevant information to handle enquiries and complaints
Process orders, forms, applications and requests
Record details of enquiries and customer interactions including actions taken
Work effectively with a variety of situations, individual and groups
Acquire multiple product knowledge to enhance ability to understand customer needs across different service plans
Identify processes, procedures and workflow improvements and assist in the implementation
Minimum Education Requirement
A minimum of an OND qualification.
Salary: N30,000
Applicants should send send their CV’s to: cvs@bluesteelsolutions.com.ng
Apply via :
cvs@bluesteelsolutions.com.ng
