Key Responsibilities
Handle customer inquiries, concerns, and feedback through phone, email, or in-person communication.
Maintain and improve customer satisfaction levels through effective communication.
Accurately documenting customer interactions and updating relevant databases.
Ensuring timely resolution of issues and checking customer satisfaction.
Key Skills
Excellent communication skills: Ability to clearly explain information, actively listen to customer concerns, and maintain a professional demeanour
Problem-solving abilities: Analyzing customer issues, identifying root causes, and finding effective solutions
Preferably female for gender Balance.
Interested and qualified candidates should send their updated CV to: wonder.akpeki@lvpgroup.net using the Job Title as the subject of the mail.
Apply via :
wonder.akpeki@lvpgroup.net