Job Duties
Attracts potential customers by answering product and service questions; suggesting information about other products and services.
Opens customer accounts by recording account information.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Maintains financial accounts by processing customer adjustments.
Recommends potential products or services to management by collecting customer information and analyzing customer needs.
Contributes to team effort by accomplishing related results as needed.
Qualifications
Customer Service, Product Knowledge, Quality
Focus, Problem Solving, Market Knowledge,
Documentation Skills, Listening, Phone Skills,
Resolving Conflict, Analyzing Information, Multi-tasking.
Interested and qualified candidates should send their applications and CV’s to: kola.okolie@jollygood.com.ng
Apply via :
kola.okolie@jollygood.com.ng
