Oct 15, 2018
Job Summary
The Courier Supervisor is responsible for the day to day operations of the delivery / courier service;
He will handle bike maintenance in order to keep deliveries and distributions on schedule and within the company’s established budget.
He will work closely with our Retail Team and coordinate dispatch riders to make deliveries and ensure the highest possible level of service to our customers.
Roles
Manages day-to-day delivery activities
Ensures fleet availability to meet all requests by scheduling, forecasting and surveying current user trends.
Serve as relief officer for any operational staff in the case of unforeseen circumstances.
Streamline routes with riders to keep costs down, but still deliver the level of service customers are expecting.
Liaise with the Retail Team, dispatch riders and drivers to plan out ways to meet or exceed corporate revenue goals.
Facilitate and implement corrective actions and capacity building to manage dispatch riders to achieve company objectives.
Sets up schedules to ensure each bike is kept in top condition
Oversee routine and ad hoc maintenance of bikes
Looks for patterns to see areas where he can cut expenses and reduce administrative costs
Maintains electronic databases of registration, inspections and maintenance of fleet management.
Maintain knowledge and utilize all fleet information and user surveys to forecast new requirements.
Monitor and ensure fleet operation in compliance with local and state rules and regulations.
Streamline and monitor fuel purchase system for all bikes.
Develop and implement standard operational standards to maintain bikes by advocating best practices in industry.
Must be able to work weekends, evenings and holidays
Negotiate and establish repair cost or parts pricing with commercial vendors
Prompt recovery of bikes in the event of breakdown/accident
Experience Requirements
At least 2 years of operational experience in logistics and vehicle maintenance
Proven experience of supervising a team
Must possess a valid rider’s permit
Educational Requirements
Understanding of courier services
Health & Safety Certification
A bachelor’s Degree in Logistics or Supply Chain Management will be an added advantage
Skills:
Strong computer skills required
Excellent people management and interpersonal skills
Must have the ability to communicate with all levels of personnel
Must have Confidence, Technical skills, Project management skills and Organisational skills
Key Competencies:
Strong organizational and leadership skills
Ability to drive a bike
Must also be able to handle responsibility and the pressure of meeting deadlines.
Strong understanding of safety culture and management.
Problem solving skills
Apply via :
Applicants should forward their CV’s to: hr@atandagroup.com
https://www.myjobmag.com/job/106709/courier-supervisor-at-a-investment-limited