Vacancy Ref Number: UKEAS 02:16 Contract: Permanent Department: Marketing, Recruitment and International Relations Job Purpose
This position is an exciting and novel opportunity to work with the leading global marketplace for student housing whilst also developing a vital and strategic role within UKEAS, one of Student.Com partners.
The job focuses on the expansion of Student.Com services in the Nigerian market, helping prospective students planning to study abroad find the most suitable accommodation near their Universities, as well as providing year-round specific support and advice for all students.
The post holder will be responsible to scale recruitment in Nigeria and Will have to meet set targets.
The In-Country Officer will be an employee of UKEAS in Nigeria with the sole purpose of supporting Student,Com. The post holder will therefore have close contact with UKEAS staff and the Student.Com booking team.
Responsibilities
Improve conversion rates of bookings by using your own initiative to test new ideas
Track and share student and partner feedback to continually evaluate services and opportunities for improvement
Follow up with students via phone, email, and other communication channels to ensure the student receives prompt response to inquiries
Work with the content team to continually improve how properties, accommodation and services are promoted on the website
Social media management and high schools visits Build relationships and partnerships with key educational institutions and organizations
Process bookings from inquiry to completion ensuring the customers have the best experience possible
Continually increase knowledge about the booking process and all service options available for students
Work with our Supply team to stay up to date on any new landlords, properties or offers
Qualifications/Training
Must be educated to degree level, preferably UK educated.
Marketing qualification with social media expertise is also desirable.
Experience /Knowledge:
3 years post NYSC experience.
Cultural awareness of UK and experience in dealing with international organisations
Previous experience in a busy/pressured environment
Marketing or sales background and a proven track record in Customer Service, ability to provide peace of mind for our students when booking with us
Skills/Abilities:
Good IT skills, including Microsoft Office packages
Proven ability to combine strategic thinking with attention to detail
Ability to communicate to a wide range of audiences both in writing and orally, including strong presentation skills
Excellent organisational and analytical skills and the ability to work efficiently, accurately and calmly under pressure
Ability to work well within a team to achieve UKEAS’s objectives
A flexible approach to work, willingness to undertake regular travel in Nigeria and, on occasion, overseas including flexibility of evenings and weekends.
Applicants should send their CVs and a covering letter detailing why you think you are best suited for this job to hr@ukeas.com.ng
Apply via :
hr@ukeas.com.ng
