Consumer Marketing Insight Executive Revenue Assurance & Internal Audit Executive Front Office/ Admin Officer

Reporting to:  Marketing Manager Job Description

The CMI Executive will work closely with the Marketing Manager and other cross-functional team members to develop research plans, determine methodologies, and analyze and translate data from a variety of sources into insights to help build strong consumer marketing and sales/customer planning programs.
The ideal candidate will have strong experience in the both traditional research methods, as well as digital/social research measurement and analytics.

Description of Roles and Responsibilities

Develop learning plans to build key consumer & shopper insights, as well as to measure and evaluate the effectiveness of marketing programs for continual improvement and optimization
Develop and execute market research projects using both conventional and innovative methodologies. Activities include, but are not limited to, concept testing, product optimization studies, product positioning studies, communications exploratory, copy test, pack tests, consumer segmentation, brand health & equity, brand stretch studies and various qualitative techniques, including ethnography and consumer in-homes.
Manage research projects, including identifying objectives, designing research methodology, developing questionnaires and discussion guides, coordinating research stimuli, analyzing research and reporting on findings.
Conduct thorough and careful analysis of data, gather critical information, and effectively prioritize tasks and projects to deliver quality solutions.
Communicate insights from research through reports and presentations to marketing and sales/customer planning teams to ensure clear understanding of information.
Ensure the integrity and correct interpretation of all market research information.
Mine internal/external and primary/secondary sources of data and trends in order to create insights and to work collaboratively with the marketing and sales/customer planning teams to turn those insights into business building plans.

Key Deliverables for the Job:

The Consumer Insights Executive champions the consumer and shopper perspective and is responsible for developing, maintaining and reporting observations and insights in support of sales and marketing efforts.
Additional focus will be on consumer relationship management, campaign reporting and ad hoc marketing analytics.
Critical elements include helping define category and consumer segmentation strategy, key performance indicators and ROIs for marketing success and ongoing testing and evaluation.
This individual provides market intelligence, primary qualitative and quantitative research to support major strategic decisions with actionable insights about our shoppers and consumers.

Skills & Competencies Required for the Job ( Education and Experience)

Bachelor’s degree
3 years Consumer Insights experience, CPG and preferred
Experience in traditional and digital/social research analytics and measurement
Expertise in various research methodologies and when to deploy them
Skilled at synthesizing existing data and new data into actionable findings and holistic strategic business recommendations and perspectives
Ability to tell a compelling story from data
Ability to take a strong stand for the voice of the consumer—even when it may be unpopular with the team
Strong computer skills with emphasis on PowerPoint and Microsoft Excel + MS Project
Clear verbal and written communication skills
Strong attention to detail and organizational skills.
Passion for our mission, vision, values & operating principles,
Motivated, able to handle multiple tasks at once

KPI / for the Role:

Brand shares
Volume and value growth
Brand equity analytics
Positive 360 degre feedback on Behaviour
Accuracy on reporting

External / Internal Relationship Internal:

Sales Team
Production Team
Finance Department
Procurement department
Human Resources and Admin Department
All Staff

External:

Agencies (IMC, Research Agencies etc.)
Regulatory Bodies
3rd party Suppliers
Consumer and Trade Associations
Technical Partners/ Strategic Alliances (i.e. organizations we can collaborate with to achieve set objectives)

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Applicants should send their applications and CV’s to: jobs@lorachegroup.com

Apply via :

jobs@lorachegroup.com